Touch Point Call Center ServicesDATA ENTRY SPECIALIST
Data entry specialists are responsible for inputting a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained.
Data Entry Specialist Job Responsibilities:
Maintains database by entering new and updated customer and account information.
Prepares source data for computer entry by compiling and sorting information.
Establishes entry priorities.
Processes customer and account source documents by reviewing data for deficiencies.
Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
Combines data from both systems when account information is incomplete.
Purges files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data.
Secures information by completing data base backups.
Maintains operations by following policies and procedures and reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Skills & Abilities:
Organizational and Time Management Abilities
Proficient Typing Skills
Accuracy & Attention to Detail
Computer & Technical Skills (including software knowledge)
Confidentiality & Thoroughness
Team Player & Exhibits Personal Accountability
Education and Experience Requirements:
College and Undergrads are welcome to apply
Data entry experience is a must or related office experience
Work Schedule:
Fixed Sunday & Monday rest day
9am to 6pm Manila Time Shift
Willing to work in Quezon City