Touch Point

Call Center Services
Virtual Assistant Provider

Touch Point Call Center Services (TPCCS) is a global customer service & virtual assistant provider company. We are an expert in the field of client experience management and teleservices through Touch Point CCS offers customer support, admin assistant and back-office channels.

Touch Point Call Center Services (TPCCS) prides itself on its commitment to perfection, innovation, and powerful team spirit. And it aims to continue to collaborate with clients and strive to deliver unparallel support. It also provides value-added solutions that help the client's company grow faster.

Mission

Our mission is to not only build but to foster lifetime client relationships by delivering 100% customer & virtual assistance satisfaction and create a working environment that empowers our agents, VAs and the management team to passionately represent our client’s brands and develop remarkable solutions using our expertise and consistent action to deliver a satisfactory result.

Vision

To maximize productivity while maintaining quality in our service, be engaged in sustainable practice, and anticipate the needs of our customers to be able to build a legacy of excellence in one call at a time.